History of Excellence
We, at Jensen Swing Products Inc., take pride in the products we sell. Founded in 1946, and now among the world’s largest wholesale suppliers of playground equipment, Jensen Swing has earned a reputation for innovation and excellence. Our products are engineered for safety and built to last.
Equipment Built to Last
All of our products are manufactured for us, using only the finest materials and finishes. Equipment exposed to harsh weather is galvanized by electroplating to resist rust. Fittings that move against or within each other are designed for easy maintenance or are self lubricating. You can depend on Jensen parts for years of enjoyment.
Safety for Children
To protect very young and handicapped children from possible accidents, we offer special options such as safety chains and short link chains. Both bucket seats and flat seats are available with steel inserts to deter vandalism. All products have been thoroughly field tested to ensure their safety and durability.
All of our products are guaranteed against defects in workmanship and materials for one full year from the date of invoice. Naturally, we cannot be responsible for damage resulting from vandalism, misuse, lack of maintenance or incorrect installation.
Your satisfaction is our top priority at Jensen Swing Products, Inc. We strive to deliver high-quality products that meet all your needs. However, if for any reason you are not satisfied with your purchase, we are pleased to offer a 30-day Return Policy.
30-Day Return Policy: All products purchased from Jensen Swing may be returned within 30 days from the date of invoice for a full refund or exchange, subject to the conditions outlined in this policy.
Condition of Returned Items: The product(s) must be returned in the original packaging (or equivalent) and in the same condition in which it was received. The product should show no signs of vandalism or misuse. If the returned product is damaged or not in its original condition due to reasons not due to our error, we reserve the right to refuse a refund. We will inspect the product(s) once they arrive to our warehouse, and notify the customer immediately of the status of the return.
Additionally, please advise the end user to check all packaging as well as the packing paper, which may have additional items from the shipment.
Return Shipping Costs: Customers are responsible for the shipping costs associated with returning their purchase. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee that we will receive your returned item.
To initiate a return, please contact our Customer Service department (jsp@jensenswing or (619)258-8300). You will receive detailed instructions on how to return your product and information about your refund or exchange.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 3 business days.
Jensen Swing reserves the right to change this policy at any time without notice. If you have any questions about our return policy, please contact us at (619)258-8300 or email email@example.com.
Your Suggestions Welcomed
With 45 years of experience, we are always looking for ways of improving our product line. Your ideas and suggestions are most welcome. Some of our best products were suggested by our customers, and implemented by Jensen Swing Products.